Your Privacy Matters

PRIVACY POLICY

At Gati Packers & Movers, we are committed to protecting your personal information and handling your relocation data with complete transparency, safety, and confidentiality.

Last Updated: September 25, 2026 | GSTIN: 06BHRPL5899K1ZA

1. Introduction & Scope

Gati Packers & Movers ("we," "our," or "us") has provided nationwide relocation, packing, warehousing, and logistics services across India since 2012. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit a quote request, or engage our moving services.

By submitting your information on our platform or booking a move with us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We only collect information that is strictly necessary to calculate accurate moving estimates, arrange logistics, and execute your relocation smoothly:

Personal Details

Full name, primary phone number, WhatsApp number, and email address provided when filling out quote forms or contacting us.

Relocation & Logistics Data

Pickup address, delivery destination, preferred move date, residence layout (floor number, lift availability), and list of household/office items.

Technical & Device Telemetry

IP address, device type, browser settings, operating system, and approximate geographical location (city/state) used for security and bot protection.

Communication Records

Notes from customer support calls, WhatsApp inquiries, feedback, or special handling requests for fragile items and vehicle transportation.

3. How We Use Your Information

Your data is used strictly for legitimate business operations related to your move:

  • Generating customized, transparent relocation price quotes.
  • Assigning packing crews, vehicles, drivers, and supervisors to your pickup location.
  • Sending real-time consignment updates and shipment tracking information via SMS, Phone call, or WhatsApp.
  • Processing payment receipts, invoices, and GST documentation.
  • Verifying lead legitimacy and protecting our system against automated fraud or spam requests.

4. Data Protection & Zero Sale Promise

🔒 We Never Sell Your Data

Gati Packers & Movers strictly guarantees that we **never sell, rent, or trade** your personal contact details or moving information to third-party telemarketers or advertising brokers.

Information is only shared under the following necessary circumstances:

  • Assigned Relocation Team: Driver and crew leads assigned specifically to transport your goods receive your contact number and addresses.
  • Insurance Partners: If you opt for Transit Insurance, necessary item declarations are shared with accredited insurance partners to process policy cover.
  • Legal Requirements: Disclosures mandated by Indian law enforcement, tax authorities, or court orders.

5. Cookies & Tracking Technologies

We use cookies and standard web analytics tools (such as Google Tag Manager, ID: GTM-54M96PMS) to measure website performance, protect form security, and deliver a smooth user experience.

Control Your Cookie Preferences

You can modify your cookie consent choices at any time during your visit.

6. Data Security Measures

We implement industry-standard administrative, physical, and technical safeguards to keep your personal data secure. All web submissions are encrypted over HTTPS (SSL/TLS), and access to customer databases is restricted to authorized operations personnel.

7. Contact Our Privacy Officer

If you have questions about this Privacy Policy, wish to update your stored contact information, or request data removal, please reach out to us:

Call / WhatsApp
+91 79883 68009
Head Office

123, Transport Nagar, Gurugram, Haryana – 122001